Professional Property Management Services 🏡

Property Management Services

With James Anderson you can outsource professional management of your property that you can trust. We offer a range of property management services, from lettings and rent collection.

What does the management service cover?

It depends on which level of service you opt for.

Most of our clients are private landlords, looking for management of their rental property – the level of management you want to handover to us is entirely up to you. From organising inventories and cleaning services, through to negotiating contracts and liaising with utility providers, we can oversee your entire property letting process. Our full property management service includes the following.

We manage:

Lettings & Marketing Services

Property Rental Valuations
Digital and Personal Marketing
Print and Online Property Marketing
Marketing Strategy and Advice
Accompanied Property Viewings
Negotiation of Tenancy Terms
Tenant Liaison and Ongoing Communication
Rent Review Management

Tenancy Set-Up & Compliance

Preparation of Tenancy Documentation
Tenant Referencing and Compliance Checks
Right to Rent Verification
Deposit Registration and Administration
Professional Inventory Coordination and Advice
Check-In Appointments
Smoke and Carbon Monoxide Alarm Compliance Checks
Landlord Safety Compliance Guidance
Client Money Protection (CMP)
HMRC Reporting Support for Resident and Non-Resident Landlords
Overseas Landlord Support

Rent Collection & Financial Management

Rent Collection and Monthly Statements
Arrears Monitoring and Management
Management of Property Outgoings and Invoices
Deposit Deduction Guidance and Negotiation
End of Tenancy Claims Management
Deposit Dispute Resolution Support
Rent Protection and Legal Expenses Cover (subject to eligibility and terms)

Property Management & Maintenance

Dedicated Property Manager and Specialist Advice
Key Holding Service
Routine Repairs and Maintenance Coordination
Building Maintenance Management
Pre and Post Tenancy Repairs
Access to Fully Qualified, Insured and Vetted Contractors
Property Refurbishment Advice
Contractor Liaison and Project Coordination
Utility and Service Management
Utility Provider Liaison
Council Tax and Utility Transfers at Tenancy Commencement and Vacation

Inspections & Safety

Quarterly Property Inspections
Property Condition Reports and Recommendations
Annual Safety Compliance Coordination
Ongoing Property Compliance Monitoring

Tenant Support & Emergency Assistance

24 Hour Emergency Tenant Helpline
Out of Hours Repair Support
Emergency Maintenance Coordination

End of Tenancy Services

Check-Out Coordination
Deposit Return Administration
End of Tenancy Negotiations
Processing of Deposit Disputes
Liaison Between Landlords and Tenants at Tenancy End

Landlord Support & Technology

Landlord Online Portal Access
Specialist Property Advice
Reporting and Documentation Support

Best interest of both parties

All of our offices are registered with the Propertymark, which provides the ethical and professional framework for our business. We also offer a comprehensive rent guarantee and legal expense service that we feel is an essential addition to all tenancies.

able to offer Rent Guarantee Protection which covers any legal expenses and rent, should any tenancy issues arise.

Client money protection

From one location, our secure payments system ensures the prompt and efficient payment of rents and deposits, often before the due date. It is this level of reliable, efficient service that sees the vast majority of our business originate from satisfied customer referrals.

Face-to-face Service

With 35 years of property management experience in London has taught us a lot. For instance, we understand how frustrating it can be for a landlord who has to deal with his property management team through call centres based outside of the UK. That is why we provide local property management services and advice.

A professionally organised process

Being a residential landlord is not just a full-time job but a serious responsibility, and that is exactly how we view our lettings management services. Our lettings management team recognise the needs and concerns of landlords and tenants, as well as how best to serve and protect both parties.

Local knowledge and access to a professional network

We have worked to build trusting, long-lasting relationships with local trades, professionals and contractors. We work with a core set of five go-to contractors who we trust and have a long-term working relationship with (usually a number of years).

Our fees

We charge a fee according to the level of service chosen: Lettings & Rent Collection Service; Lettings, Rent Collection & Full Management or Rent Collection.

Thinking of hiring a property manager but after more info?

If you are considering outsourcing management of your real estate portfolio, get in touch below or come and see us in branch at either our Putney, Barnes or East Sheen offices. For further information on this service, read our guide to what landlords gain from property management agents.

Don’t forget to read our Property Management FAQs page.

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