Winter rent arrears: a landlord’s guide

Winter is approaching, and with it, rising heating costs. For landlords, this can mean difficult conversations with tenants struggling to pay. But with the right approach, you can safeguard your property, maintain rental income, and support tenants — all while staying compliant with the Renters’ Rights Act 2025, which strengthens tenant protections and sets out clear responsibilities for landlords.

Spot early warning signs

A missed or partial rent payment isn’t necessarily a crisis — it’s an early signal. The sooner you address it, the easier it is to prevent escalation. Friendly, proactive communication builds trust and helps resolve issues before they affect your rental income.

Consider payment plans

Flexibility benefits both landlords and tenants. Spreading arrears over a few months can help tenants manage heating bills while keeping your rent income steady. Always formalise arrangements in writing to ensure clarity and avoid future misunderstandings.

Eviction isn’t your only option

Eviction is stressful, costly, and often unnecessary. Temporary rent reductions, deferred payments, or tailored arrangements can bridge the gap until tenants regain financial stability. A little patience can save significant time, stress, and expense.

Direct tenants to support

Local councils, charities, and government energy schemes can help tenants cover winter heating bills. Guiding tenants to these resources can prevent arrears from escalating and demonstrates that you care about their wellbeing — a factor emphasised under the Renters’ Rights Act 2025.

Proactive planning protects your property and income

Winter is unpredictable, but early planning pays off. Spot issues promptly, communicate openly, and explore creative solutions. Tenants stay warm, your property stays protected, and rental income remains secure.

Link to our services

At James Anderson, we manage rent collection for landlords and provide practical guidance on arrears, payment plans, and tenant support. Our team ensures your rental income is protected while keeping you compliant with the Renters’ Rights Act 2025.

Speak to one of our Lettings experts today for expert advice on managing winter arrears and safeguarding your rental portfolio — and discover how our rent management services can make this winter stress-free.