• Yes if agreed with the landlord beforehand.
• As per your contract the property must be returned in its original condition (asides from wear and tear) at the end of your tenancy therefore holes must be filled in.

Yes, but be aware that this will require time and organisation on your part.
We recommend using ‘Tenant Shop’ to find a provider if you do wish to switch.

The speed with which this process is completed, depends on the check-out report at the end of the tenancy.
Tenants are checked out by an independent party who send a report to the property manager.
If nothing is noted as deductible, your deposit should be returned within a matter of days.
If deductions are proposed in the check-out report, the process can take longer and even longer still if the deductions are disputed by the tenant. This is due to back and fourth communications between the tenant and the property manager/landlord while disputing these deductions.
Our advice is to look after the property and raise any maintenance problems if and when they occur. This way, you can return the property in the condition received it and there should be no problem in returning the deposit swiftly.

No but we recommend tenants take out their own content and income insurance.
The landlord will have building insurance but this does not cover your possessions.

In most cases yes. The tenant is required to keep a property clean and sufficiently ventilated during their tenancy.
Be careful when hanging washing indoors. Open windows and notify your property manager if any bathroom ventilation fans, or cooker hood fans are not functioning.
Where reported, this will be investigated and any problems resolved.

If it is stated in contract that pets are not allowed, no.
This decision lies with the landlord but it can be discussed with them.