Policies & Procedures

Learn how James Anderson collects, uses and protects your personal information. This policy explains how we handle your data, the reasons we may process it and the rights available to you.

We are committed to creating an inclusive environment where everyone is treated fairly, respectfully and without discrimination. This policy outlines the principles that guide our approach to equality, diversity and inclusion.

This policy explains how cookies and similar technologies are used on our website. It provides information on the types of cookies we use, why we use them and how you can manage your preferences.

We aim to provide a high standard of service at all times. If something has not met your expectations, this procedure explains how to raise a complaint, how it will be handled and the steps available to help reach a resolution.